Working With Us
Care Instructions
General Fabric and Product Care
Handling
- Fabric should always be handled in a clean area with clean hands and equipment.
Cleaning
- Machine washing and/or drying is not recommended for all fabrics or constructions. Contact Moss with any questions.
- Fabric may be ironed, on or off the frame. Use Permanent Press Setting and non-waxed, non-inked paper between iron and fabric. Keep iron in constant motion and avoid spandex edging.
- Refer to the Emergency Stain Treatment chart for the best way to clean various types of stains.
Packing & Storage
- Be sure fabric is clean and dry before packing.
- Fold inside out or face in along seams and then roll.
- Always pack silk-screened and vinyl graphics with wax-free, ink-free paper or fabric shield to prevent its sticking to another surface. Do not fold applied or silk-screened graphics.
- Pack in original shipping bags.
- Pack bags in corrugated cardboard box for protection when shipping.
- Store product in a cool dry area (40-80F).
Emergency Fabric Repair
- Use clear tape supplied in repair kit that comes with every Moss product.
- Cut to length, longer than tear.
- Peel off backing and apply over ripped area.
- THIS IS ONLY A TEMPORARY REPAIR
Long Term Fabric Care
- Dust periodically with a Swiffer® wipes
- Hand vacuum fabric with an upholstery attachment as needed
- The best way to extend the life of your Moss fabric is to maintain an environment with controlled and consistent heat and humidity levels.
- High levels of UV light can shorten the life of your Moss fabric. If your product will be used in a high UV light environment, please let your Moss Account Exec
know during the planning stages of your project so an appropriate fabric choice or treatment can be used.
Stain Removal Guide
| Stain |
Best Cleaner |
Alternative Solutions |
| Blood |
Shout® |
Amodex®, 3% Hydrogen Peroxide |
| Loose Dirt |
Stiff Brush |
Shout®, Pre-Spot®, 303 Fabric Cleaner |
| Fingernail Polish |
Denatured Alcohol |
Acetone |
| Ink |
Tape/Denatured Alcohol |
Amodex® |
| Lipstick |
Shout® |
Amodex® |
| Oil, Grease |
K2r® |
Corn Starch & Shout® |
| Pencil |
Tape/Denatured Alcohol |
Amodex®, Pre-Spot® |
| Food/Drink |
Shout® |
Contact Moss |
| Mystery Stain |
Contact Moss |
|
*Note: The treatments listed above are general and may not be appropriate for all fabrics. Please consult your Moss Account Exec
when in doubt.
Emergency Stain Treatment
General Instructions
- Promptly treat stain.
- If possible, remove fabric from the frame. Mark the stained area before removing fabric to make it easier to find the stain.
- Identify the stain before you treat it. Use the Stain Removal Guide.
- Apply treatments from the side away from the stain (usually the inside face of the product). This is not possible with 'coated fabric' (Coated fabric is fabric that has a sealant or wax-like surface.) and fabric constructions that have a liner. Stains on either of these must be treated from the stain side.
- Use water sparingly. Too much can cause water stains or spread original stain.
Treatment Instructions
- Lift, scrape or blot as much of the stain off as possible. (Blot with provided white cloth or similar material. Avoid paper products)
- Work from the outside edges toward the center of the stain.
- Masking tape can be an effective lifting device for drier materials like loose dirt, pencil and ink.
- Most natural stains may be treated with distilled water.
- Apply water to the back of the stain, and force it through fabric by pushing on the back side while stretching the fabric, or add water while blotting, using care to keep the wet area as small as possible. Repeat procedure until the water runs clear.
- For stains not responsive to water, follow the Stain Removal Guide and the manufacturer's instructions or call Moss for assistance.
- Rinse cleaners from fabric with distilled water, blotting from the outside of the stain in towards the center and dry thoroughly to avoid spreading the stain.
Image credit: Moss "Gas Tank Pod at "Harley-Davidson's 100th Anniversary Open Road Tour. Designed by Pentagram Design. Exhibit Built by Design & Production, Inc.